Website Support Questions

Yes you can!  you can search available domain names and purchase them at our Domain Name Shop.

There are many reasons why a website may not be visible to you although your clients and website visitors can still visit the site.

It is best to rule out problems with your internet connection, hardware, internal network settings, wireless signal and related concerns with your browsers and even internal DNS before being concerned.

Between our server maintenance systems, website uptime scanners and advanced analytics triggers, it is very uncommon for any ACS, Inc website to be down for any reason. 

Visit this site "Is It Down For Everyone Or Just Me" and enter your website domain to get a real-time report about your website.

We build responsive, multi-device compatible websites that are created and tested to work across all screen sizes. Our designs and architecture are shaped to work and provide the appropriate information for the different experience each user needs based on the device they are using.

ACS Web Design & SEO has 21+ years of experience providing businesses with the best solutions to utilize the web to its full potential. Our passion, attention to detail, and commitment to quality products have proven to create a long client list of happy clients who continue to partner with us as their own businesses grow and expand.

Below are some actual comments from our existing customer when we asked why they chose ACS over our competitors:

  • ACS has created over 300 websites (experience in specific website design)
  • They have a team of knowledgeable staff that each specializes in specific areas (SEO, SEM, Graphics, Content, Analytics, navigation, site mapping)
  • They’ve created more websites in our industry
  • They have great ratings and reviews on recent projects of theirs (all 5 stars too)
  • I like the pages they design (graphics, functionality, responsiveness, and load time)
  • They are a Google Preferred vendor
  • Just felt like it was the best fit for a Digital Marketing Partner
  • They mentioned SEM and having your site set up for it (discussed Retargeting – no one else did)
  • SEO is managed ongoing with them
  • Providing onsite training and a custom manual for our site
  • Geo-mapping is a specialty of theirs (which will help with setting up all our locations on maps and finding us)
  • Your quote or proposal was very in-depth

Let us start proving you made the correct decision to work with ACS by completing our Request a Quote form today!

Our office is just outside of Syracuse, NY at 7453 Morgan Road, Liverpool, NY 13090.

Read more about our location and get directions here.

We have multiple tiers of plans to help you with your social media promotion. From simple one-time social media profile builds and integrations to ongoing consultation and monitoring to create the best strategy for your business to complete Internet marketing packages that combine all your social media channels under one cohesive strategy. Ask an ACS staff member to schedule you for an evaluation.

ACS, Inc. can troubleshoot your existing email providers, fix common SPAM and configuration errors and provide you top tier professional email setup and hosting which includes mobile device integration

Yes. ACS, Inc. can develop logos and branding materials for your business and unlike most vendors, can create a logo that will work on and off the web. Your logo will be equally suited on corporate letterhead and social media profiles. Logo Design is not part of a website build, unless explicitly stated, a Logo Design project must be evaluated and quoted outside of a website build. We are happy to improve and work with existing logos during the web design build to make images more web friendly, but a more complete treatment is necessary if you are planning on changing your mark or branding materials significantly.

Our design and marketing team is skilled in both web and print design and can create cohesive branding materials and informative brochures for your individual services. Some recent integrated marketing materials have included trade show communications, elevator wraps for Destiny USA and corporate Brand Guidelines. Ask an ACS, Inc. staff member for an evaluation.

How soon a site can be launched depends on many factors, including the size of the project, how many other projects ACS, Inc. Web Design & SEO is working on, and how responsive our team and yours are to collecting needed information and content from one another. Typically, website projects are launched around 3 months after our initial meeting. However, the time between our first meeting and making your website live can take longer than 3 months if your site requires extensive page building and programming. Temporary websites typically take 1-3 months to complete, depending on the size of the site and how quickly you’re able to provide us with necessary information and content.

This will vary depending on what was agreed upon in our initial agreement and kick-off phase. Some clients provide all content, requiring only that ACS Web Design & SEO be responsible for populating and formatting content. Others have elected to have our professional content developers and SEO professionals create compelling content that actually converts. At any point in your project prior to Launch, you may contract with our professional content marketing staff to assist and consult with your content development process. This can be as simple as consultation and discovery into strategies to discover content and how to present your content to best achieve your site goals or can be as exhaustive as a complete SEO and marketing redevelopment of your copy by our experienced professionals. Remember, Content is King.