Government Website Design

Frequently Asked Questions (FAQ)


With changes to pension funds, it's expected that workers and retirees will have questions. ACS Web Design and SEO implemented a Frequently Asked Questions (FAQ) system for the New York State Teamsters Conference Pension and Retirement Fund. This FAQ system makes it easy for workers and retirees to get answers to common questions. 

To make it easier to get answers to the questions that members care most about, the FAQ system includes distinct FAQ sections, including:

• A history and overview FAQ,
• An FAQ on pension reform legislation,
• An FAQ on how pension fund changes will affect retirees,
• An FAQ on how pensions will be affected for those who return to work after retirement

All types of organizations and businesses can benefit from a Frequently Asked Questions section on their website. FAQs can help improve efficiency by saving time from having to answer the same question from many different members, customers or clients. FAQs can also address common concerns, which can help make purchasing decisions easier, resulting in lead generation growth. 

To upgrade your website with an FAQ section...

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Website Updates Made Easy with a Content Management System (CMS)

With changes in pension fund benefits being updated over time, New York State Teamsters Conference Pension and Retirement Fund site administrators needed the ability to easily and securely add, edit or remove website content. The New York State Teamsters Conference Pension and Retirement Fund website is powered by the ACS Edge Content Management System (CMS).

With the ACS Edge CMS, authorized site administrators can securely and efficiently complete website updates. The ACS Edge CMS empowers site administrators to add, edit or remove text or images. With the ACS Edge CMS, all website updates can be completed without needing to know any computer coding languages. 

The ACS Edge CMS is made to be easy to use for authorized site administrators, regardless of computer skill level. 

Do website updates take longer than they should for your business or organization? The ACS Edge CMS can make it quick and easy to edit your website.

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Responsive Website Design 

More than 60% of all web traffic now comes from mobile devices, such as phones and tablets. This means that, more likely than not, organization members or potentials will go on your website from their phone or tablet. If an organization or company's website isn't made to look and work equally well on all devices, people are likely to have problems using the site on their phone or tablet. Unintentional clicks, illegible text and an unattractive aesthetic are all common usability concerns when a website isn't made to look and work right on all devices. These usability concerns create a frustrating experience for members or potentials. In turn, this frustrating experience often results in lost opportunities, which can cause potentials to look elsewhere. 

The New York State Teamsters Conference Pension and Retirement Fund website, like all ACS Web Design and SEO websites, is made with a responsive website design. This means that the website is made to look and work equally well on all devices, including phones and tablets as well as desktops and laptops. 

If your organization or company's website isn't made with a responsive website design, you're at a competitive disadvantage. To prevent more missed opportunities by implementing a responsive website design for your organization...

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