Our Enterprise Business Client was born from the merger of two benefits administration firms, EBS-RMSCO and Support Services Alliance, Inc (SSA). When our client, a national benefits administration company, chose ACS, Inc. Web Design & SEO to launch their new brand’s online presence, our team was excited for the opportunity and challenge to develop a website that would be used by tens of thousands of clients on a daily basis.
ACS, Inc. Web Design & SEO embraced the technical challenge of converting multiple online properties into one website. our client's online properties included three sites and multiple apps that were used daily as part of their clients’ core operations.
Early in our process, we identified concerns from the previous EBS-RMSCO and SSA websites, specifically that the sites were difficult to navigate, making it inconvenient and time consuming to access needed resources. Knowing this, ACS, Inc. developed the new site to make it easy for users to find resources in as few clicks as possible.
Through multiple, thorough preliminary workshops, interviews and collaboration with representatives from all their departments and vendors, ACS, Inc. was able to craft an informed strategy for site development which resulted in a successful launch of the new website.