Live Chat DEMO Returning Visitor

  1. Branding
  2. Live Chat security configuration
  3. Setup greetings (first-time visitors and returning visitors)
  4. Setup chat conditions
  5. Desktop App
  6. Chat Routing
  7. IP Restrictions
  8. Configure pre-chat and post-chat surveys
  9. Whisper - new visitor, returning visitor
  10. Agent Group Preferences
  11. Agent notification preferences
  12. Agent Working Hours
  13. Chat Routing by URL Rules

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